Customer care
π€ Customer Care
At The Soul Store, your happiness is our top priority. Whether you have questions about your order, need help with sizing, or just want to chat about your favorite tee, weβre here for you.
π Contact Us
Got a question or need assistance?
Reach out to us anytime at:
π§ support@thesoulstore.store
(We typically respond within 24β48 hours, Monday to Friday.)
π¦ Common Support Topics:
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Order status & tracking
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Sizing help or product questions
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Returns, exchanges, and refunds
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Damaged or misprinted items
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Custom design or bulk order inquiries
π Business Hours:
Monday β Friday
πΒ 12:30 AM β 8:30 AM EST (USA Time)
Saturday & Sunday: Closed β but still accepting love and orders π
π Returns & Exchanges:
Please review our Returns & Refunds Policy for full details. Weβll do everything we can to make sure you love what you ordered!