Customer care

🀝 Customer Care

At The Soul Store, your happiness is our top priority. Whether you have questions about your order, need help with sizing, or just want to chat about your favorite tee, we’re here for you.

πŸ’Œ Contact Us

Got a question or need assistance?
Reach out to us anytime at:

πŸ“§ support@thesoulstore.store
(We typically respond within 24–48 hours, Monday to Friday.)


πŸ“¦ Common Support Topics:

  • Order status & tracking

  • Sizing help or product questions

  • Returns, exchanges, and refunds

  • Damaged or misprinted items

  • Custom design or bulk order inquiries


πŸ• Business Hours:

Monday – Friday

πŸ•—Β 12:30 AM – 8:30 AM EST (USA Time)

Saturday & Sunday: Closed β€” but still accepting love and orders πŸ˜‰


πŸ” Returns & Exchanges:

Please review our Returns & Refunds Policy for full details. We’ll do everything we can to make sure you love what you ordered!